FAQs
The shelf life for most of our products is 24 months when unopened and stored at room temperature. This is the regulatory threshold for testing. Upon opening, please refer to the period-after-opening (PAO) symbol to identify the lifetime of the product.
Yes, we offer products specifically designed for people with sensitive teeth and gums. Please check the product labels or contact our customer service team support@routinn.in for recommendations.
Routinn is formulated for individuals aged 6 years and above.
For children under 6, we recommend consulting a dentist before introducing any new oral care product into their routine.
Due to the personal nature of oral care products, we do not offer returns or exchanges on toothpaste once purchased.
If your order arrives damaged or incorrect, please reach out to us within 48 hours of delivery and we’ll make it right.